februaryfour: (Default)
2014-03-23 04:19 pm
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It Only Takes One Big Screw-Up, Centurylink

It Only Takes One Big Screw-Up, Centurylink
Centurylink just lost a LOT of my respect (they are now on par with Comcast in my opinion.) The Target credit card debacle means we got a new credit card. I changed all the Autopay settings I could think of, but apparently missed Centurylink. Instead of notifying us that our payment had not gone through, Centurylink said nothing, and then let our service die quietly without telling us.

this got really long, cut to save f-lists )